Terms & Conditions


1.       These general terms of trade apply to the supply of goods and/or services by Lynker Analytics Limited (the Consultant).

2.       Nothing in this Agreement shall restrict, negate, modify or limit any of the Client’s rights under the Consumer Guarantees Act 1993 where the Services acquired are of a kind ordinarily acquired for personal, domestic or household use or consumption and the Client is not acquiring the Services for the purpose of a business.

3.       The Client and the Consultant agree that where all, or any of, the Services are acquired for the purposes of a business the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those Services.

4.       In providing the Services the Consultant shall exercise the degree of skill, care and diligence normally expected of a competent professional and shall comply with all applicable statutes, regulations and codes applicable to the Services, including but not limited to compliance with the Health and Safety at Work Act 2015.

5.       The Client shall provide to the Consultant, free of cost, as soon as practicable following any request for information, all information in his or her power to obtain which may relate to the Services.  The Consultant shall not, without the Client’s prior consent, use information provided by the Client for purposes unrelated to the Services.  In providing the information to the Consultant, the Client shall ensure compliance with the Copyright Act 1994 and shall identify any proprietary rights that any other person may have in any information provided.

6.       The Client may order variations to the Services in writing or may request the Consultant to submit proposals for variation to the Services. Where the Consultant considers a direction from the Client or any other circumstance is a Variation the Consultant shall notify the Client as soon as practicable.

7.       The Client shall pay the Consultant for the Services the fees and expenses at the times and in the manner set out in the attached documents. 

8.       All amounts payable by the Client and not in dispute shall be paid within 20 working days of receipt of the relevant invoice. The Client shall pay default interest on overdue amounts from the date payment falls due to the date of payment at the rate of 2% per annum above the New Zealand 90-day bank bill buy rate.

9.       You shall indemnify us against any costs or damages (including our legal costs from our lawyers) incurred in recovering goods or any monies due by you and such amounts shall be monies due for the purposes of these terms and conditions.

10.   Time for delivery if stated is according to our best expectations but is not guaranteed nor shall it be a representation or condition of any contract.  You shall not be relieved of any obligation to accept or pay for the goods by reason of any delay in delivery other than to delay payment until after delivery is made. 

11.   Where Services are carried out on a time charge basis, the Consultant may purchase such incidental goods and/or Services as are reasonably required for the Consultant to perform the Services e.g. travel and accommodation.  The cost of obtaining such incidental goods and/or Services shall be payable by the Client.  The Consultant shall maintain records which clearly identify time and expenses incurred.

12.   The risk in any goods passes to the Client on delivery by the Consultant.  Goods are delivered to the Client when made available to the Client.   You will be fully responsible for any loss or damage to the goods following delivery however caused.  Ownership of the goods shall remain with the Consultant until payment is received in full. 

13.   Where the Consultant breaches this Agreement, the Consultant is liable to the Client for reasonably foreseeable claims, damages, liabilities, losses or expenses caused directly by the breach. The Consultant shall not be liable to the Client under this Agreement for the Client’s indirect, consequential or special loss, or loss of profit, however arising, whether under contract, in tort or otherwise.

14.   The maximum aggregate amount payable, whether in contract, tort or otherwise, in relation to claims, damages, liabilities, losses or expenses, shall be no larger than the total value of the engagement. 

15.   Without limiting any defences, a Party may have under the Limitation Act 2010, neither Party shall be considered liable for any loss or damage resulting from any occurrence unless a claim is formally made on a Party within 1 year from completion of the Services.

16.   If either Party is found liable to the other (whether in contract, tort or otherwise), and the claiming Party and/or a Third Party has contributed to the loss or damage, the liable Party shall only be liable to the proportional extent of its own contribution.  For the avoidance of any doubt the Consultant is responsible to the Client for the services of any subconsultant, and where the Client is the claiming Party a “third party” for the purposes of this clause 16 will not include any subconsultant or any other person or entity for whom the Consultant is responsible.

17.   Pre-existing Intellectual Property means the intellectual property rights owned by the Consultant or any third party and provided or used by the Consultant in carrying out the Services.

The Consultant hereby grants to the Client or agrees to procure the grant to the Client of, an unrestricted royalty-free licence to use and copy Pre-existing Intellectual Property to the extent reasonably required to enable the Client to make use of the Services or use, adapt, update or amend any physical work relating to the Services.

Intellectual property prepared or created by the Consultant in carrying out the Services (“New Intellectual Property”) shall be jointly owned by the Client and the Consultant. The Client and Consultant hereby grant to the other an unrestricted royalty-free license in perpetuity to copy or use New Intellectual Property.  Intellectual property owned by a Party prior to commencement of this Agreement and intellectual property created by a Party independently of this Agreement remains the property of that Party. The Ownership of data and information collected by the Consultant and paid for by the Client shall, after payment by the Client (such payment being part of the fee), lie with the Client. The Consultant does not warrant the suitability of New Intellectual Property or Pre-existing Intellectual Property for any purpose other than the Services or for any other use stated in the Agreement.

18.   The Consultant and the Client will be aware of, and comply with, any relevant obligations imposed on them under the Health and Safety at Work Act 2015 (the “Act”). The Consultant has not and will not assume any duty imposed on the Client from time to time pursuant to the Act arising out of this engagement. 

19.   The Client may suspend all or part of the Services by notice to the Consultant who shall immediately decide to stop the Services and minimise further expenditure.  The Client and the Consultant may (in the event the other Party is in material default) terminate the Agreement by notice to the other Party.    Suspension or termination shall not prejudice or affect the accrued rights or claims and liabilities of the Parties.

20.   The Parties shall attempt to resolve any dispute between them in relation to this Agreement, or any matter arising from it, by way of good faith discussions in the first instance. If the dispute has not been resolved within 10 working days of the dispute being notified by one Party to the other, then the dispute will, should a Party wish to pursue the dispute, be determined by mediation. If the Parties then fail to resolve the dispute by way of mediation within a reasonable period, then either Party may refer the dispute to arbitration in accordance with the following:

a.       the arbitration will be conducted by a sole arbitrator in accordance with the Arbitration Act 1996 and will not be an international arbitration as defined by that Act;

b.       the sole arbitrator is to be appointed by a panel of two representatives acting unanimously, one each appointed by the Client and the Consultant;

c.       in the event that such representatives have not agreed upon an arbitrator within 10 working days of the dispute being referred to arbitration the arbitrator will be appointed by the then President of the New Zealand Law Society or his or her nominee; and

d.       the seat and location of the arbitration will be at a location in New Zealand determined by the Client. Nothing in this clause prejudices either Party's right to institute court proceedings to seek injunctive or urgent declaratory relief in respect of any dispute, and the Consultant will not suspend the Services during any dispute (but subject to clause 19).

21.   This Agreement is governed by the New Zealand law, the New Zealand courts have (nonexclusive) jurisdiction in respect of this Agreement (subject to clause 20), and all amounts are payable in New Zealand dollars.

22.   Unless the contrary is expressed in writing to the Consultant, the Consultant shall take out and maintain for the duration of the Services a policy of Public Liability insurance to cover damage to property and personal injury for at least $2,000,000 per occurrence. The Client and its officers and employees will be named under such policy as additional insureds in respect of their vicarious liability for the Consultant’s negligence in relation to the performance of this Agreement.

23.   The Consultant agrees to hold all information received from or about the Client that is not already in the public domain in confidence and not disclose such information to any third party or use it in any way without the Client’s prior written consent, except to the extent necessary to fulfil its obligations under this Agreement or to comply with statutory obligations.

24.   The Client’s Representative has authority to give the Consultant instructions on the Client’s behalf; and may monitor, review, approve, accept, reject or confirm any part, or all, of the Services. If the Client changes the Client’s Representative, the Client shall first inform the Consultant in writing.

25.   The Consultant’s Representative has authority to receive instructions on behalf of the Consultant and for co-ordinating and providing the Services as agreed on a day-to-day basis and must communicate with the Client’s Representative when required.

26.   The Consultant must not assign, transfer or subcontract all or part of its rights or obligations under this Agreement without the Client’s prior written approval.